the answering complaint letter
April, 12th 2010
Mr. Refka Hadiansyah
The Kitchen Corner
147 Pasteur Street, Bandung 40173
Subject: Incorrect Inquiring Order
Dear Mr. Hadiansyah:
We have received your inquiring letter for delaying your order of two dozen poultry shears on 7th March 2010. We beg your pardon for didn’t inform you before. The delaying is due to a strike of local truckers, but we promise to send your order as soon as possible.
If you have any questions or if we can be of further service, please call me or another customer service representative at the telephone number listed on our catalogue.
Sincerely,
Mr. Nicky Byrne
Costumer Service Manager
Mr. Refka Hadiansyah
The Kitchen Corner
147 Pasteur Street, Bandung 40173
Subject: Incorrect Inquiring Order
Dear Mr. Hadiansyah:
We have received your inquiring letter for delaying your order of two dozen poultry shears on 7th March 2010. We beg your pardon for didn’t inform you before. The delaying is due to a strike of local truckers, but we promise to send your order as soon as possible.
If you have any questions or if we can be of further service, please call me or another customer service representative at the telephone number listed on our catalogue.
Sincerely,
Mr. Nicky Byrne
Costumer Service Manager
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